Terms & Conditions

1. Acceptance of Terms

By visiting this website, placing an order with Chirag Parmar Signatures ("CPS", "we", "us"), or using the CPS CRM application as staff, you agree to these Terms & Conditions. If you do not agree, please do not use our website, services, or the CPS CRM.

2. Our Services

CPS is a bespoke menswear studio based in Basavanagudi, Bengaluru, offering custom-tailored suits, sherwanis, tuxedos, kurtas, and related groom/occasion wear. The CPS CRM application is an internal tool used by our staff to manage client records, orders, appointments, and communications, and is not a public consumer product.

3. CPS CRM Accounts

Access to the CPS CRM is restricted to authorised CPS staff. Each staff account is personal and must not be shared. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at privacy@chiragparmarsignatures.com if you suspect unauthorised access.

4. Bespoke Orders, Fittings & Payment

• All measurements are recorded by our tailoring staff at the time of consultation. Accuracy of the final garment depends on measurements taken and any changes to your body dimensions after the fitting.
• An advance payment/deposit may be required to commence a bespoke order. The balance is due on or before final delivery unless otherwise agreed in writing.
• Fabric, embroidery, and embellishment availability is subject to supplier stock and may occasionally require substitution with a comparable material, with your consent.
• Estimated delivery timelines are communicated at order confirmation but may vary due to the handcrafted nature of our work.

5. Delivery, Alterations & Returns

Because each garment is custom-made to your measurements, bespoke orders are generally non-returnable and non-refundable once cutting/tailoring has commenced, except where the garment is defective or materially inconsistent with the agreed specification. Minor fit alterations after delivery are offered as part of our standard service within a reasonable period. Ask your consultant for the current alteration window.

6. Acceptable Use

You agree not to misuse our website or CPS CRM, including attempting unauthorised access, uploading malicious code, or using client data accessed via the CRM for any purpose outside CPS business operations.

7. Intellectual Property

All designs, photographs, logos, and content on this website and within the CPS CRM are the property of Chirag Parmar Signatures unless otherwise credited (e.g., partner photographers), and may not be reproduced without written permission.

8. Third-Party Services

Our website and CRM integrate with third-party platforms including Instagram/Meta, WhatsApp Business, and Google Maps. Your use of those platforms is also subject to their respective terms. We are not responsible for the availability or content of third-party services.

9. Limitation of Liability

To the maximum extent permitted by law, CPS shall not be liable for indirect, incidental, or consequential damages arising from use of our website, services, or the CPS CRM. Our total liability for any claim relating to a bespoke order shall not exceed the amount paid for that order.

10. Indemnification

You agree to indemnify and hold CPS harmless from claims arising out of your misuse of our website, services, or the CPS CRM, or your violation of these Terms.

11. Termination

We may suspend or terminate CPS CRM staff access at our discretion, including on end of employment or breach of these Terms. Clients may discontinue an order in progress subject to the payment terms in Section 4.

12. Governing Law & Disputes

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

13. Changes to These Terms

We may revise these Terms from time to time. Continued use of our website, services, or the CPS CRM after changes take effect constitutes acceptance of the revised Terms.

14. Contact

See also our Privacy Policy and Data Deletion Instructions.