Data Deletion Instructions
This page explains how you can request deletion of your personal data held by Chirag Parmar Signatures ("CPS"), including your CPS app account and data connected through your Instagram or Facebook account via Meta's Platform APIs.
Who this applies to
- CPS app customers: your account, order history, measurements, and invoices.
- CPS app staff: your staff account, once access is revoked.
- Instagram/Facebook users whose public content or direct messages were accessed by CPS through the Instagram Graph API for social display or order coordination.
- Website visitors who submitted an enquiry or consultation request.
How to request deletion
Send a deletion request using any of the methods below. Please include your full name and the phone number registered to your CPS app account (or Instagram handle, if applicable), so we can locate the correct record.
Phone: 072592 62606
In person: 1st Floor, 43, E Cir Rd, Vishweshwarapura, Basavanagudi, Bengaluru, Karnataka 560004
What happens next
- We confirm receipt of your request within 7 days.
- We verify your identity/association with the data (typically by matching the registered phone number) to prevent fraudulent deletion requests.
- We delete or anonymise the data within 30 days, except where we are legally required to retain certain records (e.g., completed transaction records for tax purposes under Indian law), which are retained only for the legally mandated period and then deleted.
- We notify you once the deletion is complete.
What gets deleted from your CPS app account
Your login access, phone number, and any order comments are removed. Completed order and invoice records tied to a finished transaction may be retained in de-identified or minimal form where required for our tax and accounting obligations. See our Privacy Policy for retention periods. Deleting your account also means you can no longer track new orders through the app; you can still reach us by phone or in person.
Scope of deletion
A deletion request removes your data from our records and any connected Instagram/Meta data cache used for order coordination. It does not delete content on your own Instagram account, nor does it affect data Meta itself holds under its own policies. For that, contact Meta directly or use Instagram's in-app data controls.
For more detail on what we collect and why, see our Privacy Policy. For terms governing our services, see our Terms & Conditions.